Factory Fast Reviews

Factory Fast has an overall rating of 4.4 based on 19 reviews. Customer feedback on Factory Fast is mixed.

4.4/5.0

19 reviews

5 Stars

12

4 Stars

3

3 Stars

4

2 Stars

0

1 Star

0

All Factory Fast Reviews (19)
William_logue90
May 20, 2026
"Tracking made the wait easy"
I ordered a small gym rack from FactoryFast and got the tracking link the next day, which was handy. It was simple to follow and updated once it left the warehouse, so I wasn’t left guessing.
The delivery turned up close to the date they showed, maybe even a day early. I think most customers would appreciate not having to chase support just to find out where their order is.

The box arrived in good condition and the tracking matched what the courier actually did. No dramas at all, and I’d be happy to order from them again
jacquelinechapman4806
May 18, 2026
"I had a good feeling about this as..."
I had a good feeling about this as soon as I picked it up. It feels solid and better made than I expected for the price. Just seems like a good deal overall...
bret.Hamilton
May 18, 2026
"Had to sort out a warranty issue and..."
Had to sort out a warranty issue and, uh, it went smoother than I expected. They handled it without much fuss, so no real complaints from me.
AmandaSnodgrass_11
May 16, 2026
"At first I thought the communication was decent..."
At first I thought the communication was decent, but the replies did take a little longer than I expected. It wasn’t terrible or anything, just not as quick as I would’ve liked
hello_william240
April 30, 2026
"Sorted out quick"
Had a small issue with my order and wasn’t sure how it was gonna go.. but Factory Fast got back to me quickly and sorted it without any drama. Ended up really happy with it, good service and yeah I’d buy from them again
hello_kathy982
April 29, 2026
"Box was kinda banged up, but all good"
The packaging had a few dents and looked a bit rough, but the item inside was totally fine. No biggie, it all worked out.
KLINGEL
April 15, 2026
"Pretty much what I expected"
The item was basically as shown, and the size and color were right, which is always a relief. Shipping took a little longer than I’d hoped, but it got here in the end.
WilliamLockwood_09
April 06, 2026
"Checkout was ridiculously easy"
Checking out was so quick and simple it almost shocked me. Payment went through without any drama, and the order confirmation email landed right away. Literally zero issues, it was one of those rare online shopping moments where everything just worked perfectly.
carlotta_Weitzel95
March 30, 2026
"Refund got sorted in the end"
I was a bit unsure at first, because refunds can be a hassle sometimes. It did take a few days, but support actually got back to me and helped sort it out. The money came back fine, so yeah, no big drama in the end. Fair handling overall.
AlexandraHof
March 14, 2026
"Easy enough to put together"
I bought a flat pack storage rack from FactoryFast and was pleasantly surprised by how clear the instructions were. It did take me a little longer to assemble than the estimate, but every part was included and nothing felt confusing. Once it was up, the rack felt sturdy and solid. Overall, I’m happy with the purchase and had no dramas at all...
KellyPotter
March 11, 2026
"Shipping was actually fair"
I was expecting the shipping to be ridiculous like it is on some other sites, and I was ready to be annoyed about it. But nope, it was actually fair. The total stayed reasonable, delivery showed up quicker than I thought, and suddenly I’ve got no complaints. I’d order from FactoryFast again
Willie.stuart
March 04, 2026
"Delivery was right on time!!!"
My order arrived exactly when they said it would!!! Super easy, no hassle, no drama at all!!!
DavidNewman
February 28, 2026
"Showed up sooner than I thought"
I was expecting the delivery to drag or run into some kind of delay, so I was kind of surprised when it arrived so quickly. No complaints on the speed, though I’m always a little skeptical until the package is actually in my hands
alicia.Baker
February 23, 2026
"Return was slower than I hoped, but it..."
Return was slower than I hoped, but it got sorted in the end.
johnhood8774
February 21, 2026
"Okay for the price, but am I missing something?"
I ordered from FactoryFast because the price was a bit better than a few other places I checked, so I figured it was worth a try. It arrived fine and delivery wasn’t an issue, but once I had the item in hand, the quality just felt kind of average. Not terrible or anything, just not as sturdy as I was expecting. Maybe I’m missing something, but I didn’t really see what would make it a great deal beyond the lower price. I’d consider buying again if it was cheap enough, but I’d probably compare a few other options first.
john_Loreto76
February 07, 2026
"Still going strong months later"
I bought this a few months ago and it’s still holding up great with no problems so far. Based on this one, I’d say these are solid and built to last
Becki.brune
January 17, 2026
"Was skeptical, but they sorted it quickly"
I had a small question about my order i don’t usually have much faith in customer service teams because they often give vague replies or just pass you around. But this time, Factory Fast got back to me quickly and actually explained what was going on in a simple way. I didn’t really have to chase them, which was a nice surprise. Ended up being happy with how they handled it, and I’d use them again
hello_michael808
December 28, 2025
"Glad They Had It in Stock"
I was really happy to see the item was in stock when I checked. It made the whole process quick and easy, and I’m grateful I didn’t have to keep searching around for it.
Robert_vines78
December 09, 2025
"Decent site, but a bit of a battle at times"
Using Factoryfast.com.au wasn’t exactly a nightmare, but it definitely had its little moments of drama. I did manage to find what I was looking for, though the filters and menus made me feel like I was on a tiny treasure hunt I didn’t fully sign up for.

Checkout worked out in the end, thankfully, but a few pages loaded slower than I expected, which tested my patience a bit. It’s not a bad site overall, but it could really use some smoothing out so shopping feels less like a heroic quest
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